What does this guided walk-through do?
This
guided walk-through provides steps to fix problems with Windows Updates, such
as taking a long time to scan, or error codes while installing updates.
ommon error codes
The steps in this guided walk-through
should help with all Windows Update errors and other issues—you
don't need to search for the specific error to solve it. As an
example, here are some commonly seen error codes: 0x80242006, 0x80244018,
0x80D02002, 0x80246017, 0x80240438, 0x80070070, 0x8007000D, 0x80246008,
0x80096004, 0x80070020.
The steps provided here should help fix any errors that come up during the Windows Update process.
The steps provided here should help fix any errors that come up during the Windows Update process.
How does it work?
We’ll begin
by asking you questions about the Windows version you're using and the
issue you’re experiencing. Next, we’ll take you through a series of
troubleshooting steps that are specific to your situation. At the end
of each step, you’ll be asked “Did this resolve the issue?” If it’s
resolved, select Yes, and you’re done! If it isn’t resolved, select No and
continue with the guided walk-through.
n which Windows version did you get the error?
If you don’t know, see Which Windows operating system
am I running?
Note
If you are using Windows 8, you need
to upgrade to Windows 8.1 because
Windows 8 is no longer supported.
Windows
10
Run the Windows Update troubleshooter
Here’s how:
Notes
·
If the pop-up doesn’t come up, you
might have a pop-up blocker on. If you’re using Microsoft Edge, instructions
for disabling the pop-up blocker are here. For Internet Explorer, instructions
are here. If you are using a different browser
or separate pop-up blocker, check the website of the browser or blocker’s
manufacturer.
·
If you select Save, you
need to go to the folder where the troubleshooter is downloaded to after the
download is complete, and then double-click the latest wu.diagcab file to run
the troubleshooter.
2.
Select Next and
follow the steps in the wizard to find and fix problems with Windows Update.
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